Frequently asked questions

Is gift wrapping included?

Yes — every order arrives in our signature ivory box with a satin ribbon, free of charge.

Can I send a gift directly to someone?

Of course. Enter their address at checkout; prices are never included in the parcel.

Which currencies can I shop in?

You can browse in EUR, USD, GBP or PLN. Orders are charged in EUR, our base currency.

How long does delivery take?

Between 1 and 6 business days depending on the country. See our shipping page for details.

Can I return a gift?

Unused items can be returned within 30 days. Personalised items can only be returned if faulty.